Our story in 160 characters…
Launched 2007. Wrote the first-ever report on conversational messaging 2010. Launched the Messageverse 2021. Now world #1 in business messaging intelligence
After 25 years of experience in the sector as a journalist and principal analyst, Nick has become the leading global authority on business messaging. He oversees our industry-defining market forecasts, reports and consultancy services. He has also written strategic industry reports on mobile topics ranging from messaging to unified communications, mobile advertising and premium rate services.
An evangelist for business messaging, Nick delivers keynote presentations at major messaging events around the world. His work is extensively covered in the mobile, business, and marketing press, and he is regularly interviewed by the likes of BBC, Bloomberg, The Financial Times, Forbes and CNN.
An evangelist for business messaging, Nick delivers keynote presentations at major messaging events around the world. His work is extensively covered in the mobile, business, and marketing press, and he is regularly interviewed by the likes of BBC, Bloomberg, The Financial Times, Forbes and CNN.
Hugh has over 25 years extensive senior management / board experience in the Telecoms, messaging & digital media sectors. He is a leader and has pioneered many new developments in the mobile industry. He is also an experienced Non-Executive Director. Hugh has built & led successful teams in both large corporate companies & entrepreneurial SME’s. Prior to his role at Mobile Squared most recent roles included as CEO of Pocket App, interim roles at O2, as Chief Commercial Officer for Nominet, and CEO at 5th Tier, a software / technology play in the mobile advertising market. Previously Hugh built & led teams at both O2 Telefonica and Microsoft.
Chief of Strategy & Insights and lead analyst for Travel, Roaming & Wholesale Strategies, Nitin brings over 15 years of experience working with operators, vendors and financial institutions in the mobile and technology industries. Nitin specialises in research, strategy development and the production of cutting-edge market intelligence reports, forecasts and consulting services.Nitin has much experience of conducting ad-hoc research and consultancy projects for leading roaming vendors and telco service providers. He is a regular speaker at industry conferences and is frequently interviewed by the media including the BBC, CNBC and Reuters.
Steffen is Chief of Research at Kaleido Intelligence. He is an experienced data analyst and has authored numerous articles and reports covering IoT and mobile technology strategies. He is the lead analyst for IoT Roaming and Managed Connectivity Services at Kaleido Intelligence.Steffen has vast experience of market sizing and forecasts, alongside leading bespoke consulting services for global technology brands. Steffen is a regular keynote speaker and panellist at technology industry events.
Jon is responsible for all the commercial operations at Kaleido Intelligence, alongside spearheading the company’s sales and marketing activities. Jon has worked with a diverse client base, helping them utilise the power of both syndicated and custom research solutions, including global brands such as Bell Canada, Deutsche Telekom, Gemalto, Infobip, Orange, O2, Sony Mobile, Syniverse, Three and Vodafone, alongside small and medium-sized companies. Jon is a people person, who thrives on helping clients realise the power of market intelligence.
Gilbert brings over 20 years of experience working for operators and vendors in the telecommunications sector, giving an immense understanding of the global roaming, messaging and interconnect market.
Boasting long and successful roles at KPN and iBASIS, Gilbert now spearheads consulting services, using real-world expertise combined with Kaleido Intelligence and Mobilesquarred’s underlying research.
James brings over a decade of experience directly working in the research sector with Nielsen and Juniper Research. His attention to detail and analytical skills bring new levels of insight to clients.With a particular interest in new technologies, James leads many of Kaleido’s research studies in its connectivity research portfolio.
Charlotte is a seasoned analyst with nearly a decade of expertise in RCS and its impact on the messaging landscape. Previously at Omdia, she led the firm’s RCS coverage, building industry forecasts and delivering thought leadership. Through her in-depth analysis of RCS, SMS, and messaging apps, she has built a strong track record of providing strategic insights that shape market developments and inform key decision-makers.
Beyond messaging, Charlotte has also covered a diverse range of digital media topics, including e-publishing, video gaming, children’s digital media, and film, offering insightful analysis on industry trends and evolution.
Scott has over a decade of experience in the messaging industry and has held leadership roles across sales, account management, procurement, operations and strategy. Before joining Mobile Squared, Scott worked for major industry players including S&BTS (Softbank), Tyntec and Mitto.
Recently awarded 3rd place in the Rocco 100 most influential people 2024, Scott is an active member of the wider telecoms community and is a regular contributor to industry publications as well as conferences.
Meet Mina, our Customer Success Manager, whose dynamic approach to connecting people spans continents and platforms alike.
With roots in the Mobile Ecosystem, Mina masterfully orchestrates international telco events and partnerships with industry leaders, while bringing creative flair from her background in the creative industries, digital marketing and Client Relations.
Gareth is a writer, analyst and sub-editor who covers a range of topics within telecoms, technology and science. He was previously an editor and analyst at Informa Telecoms & Media (now Ovum), where he focused on European mobile operator strategies.
Gareth has written for a range of publications and websites including Capacity Magazine, New Scientist, Nature and EU Science. As well as continuing to focus on general telecoms and the mobile industry, he now explores a variety of science and technology topics.
Gareth has written for a range of publications and websites including Capacity Magazine, New Scientist, Nature and EU Science. As well as continuing to focus on general telecoms and the mobile industry, he now explores a variety of science and technology topics.
In her role as Digital Marketing Manager at Kaleido, Rebecca is responsible for leading the company’s marketing activities, including copywriting, content creation, analysis, and website management.With 5 years marketing experience across various sectors including financial services and healthcare, she brings a wealth of knowledge to the team.
